![]() ![]() We value partnerships to consistently deliver results and grow your business. PROSYNC can customize the requirements based on your needs. They have the skill and knowledge to do to the following. Our people support different industries such as Airline, Banking, Food, Healthcare, Infrastructure, Packaging, Power & Oil and Telecommunications. It could either be a tool for answering queries regarding the product or any service requests, sharing marketing promotions or it could be used for business analytics. Service that allows the customers to communicate through computer tools and allows them to create, share information, ideas, personal messages, and other content through social media network such as Facebook, Twitter or blogs. The system could also be used for service and financial requests, transmitting promotional advertisements, announcement to subscribers, or any inquiries related to the product or service. It could also be built into the company's website. Service that allows the customers to communicate through an electronic mail system or fax for transmitting messages. Service that allows the customers to communicate in real time with a customer service agent by using an instant messaging (IM) application that's built into the company's website. These could be payments, Technical Support, invoice claim or any other inquiries. Services given to Customers who arrive and request for service without having an appointment or any advance notice to the company. The average employee at ProSync Technology Group makes 58,126 per year. On average, employees at ProSync Technology Group stay with the company for 3.2 years. Frontline Customer Support and Walk-in Customer Interaction Services The most common ethnicity at ProSync Technology Group is White (55), followed by Black or African American (24) and Hispanic or Latino (13). Outbound ServicesĬalls made from the contact center which could be related to telemarketing, sales or fund-raising calls, calls for contact list updating, surveys, verification services or after sales services. Services offered to answer calls initiated by Customers regarding general inquiries, service requests (modification of accounts, payments, investigation) or complaints for product, account assistance, Customer Experience, Technical Support, Sales, Healthcare Service queries, Insurance, Billing, subscription management, Financials or other queries from customers.
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